Help desk

Login assistance

  • Check the username login for typing errors.
  • Check the password; capitals, small letters, numbers and punctuation marks.
  • If login fails, please retry by closing all open browser windows and try logging in again.
  • Cookies must be enabled.
  • The website is best viewed in Internet Explorer (version 7.0 and above) or Firefox.
  • Make sure to have a stable internet connection (not Wi-Fi).

Should you still experience difficulties, or if your have questions concerning the website, please contact the LTP help desk:
The help desk is available on working days from 8.30 am to 5.30 pm CET.